Effective date: 27 May 2025
Last updated: 27 May 2025
AustralottoWin (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and other applicable laws.
1. Who We Are
AustralottoWin is an online lottery platform operated from:
11 Queens Ln, Melbourne VIC 3004, Australia
Phone: +61 435 182 225
Email: support@australottowin.com
We offer access to licensed lotteries and comply with all relevant regulations in Australia.
2. Information We Collect
We collect personal and technical data to provide secure and legal access to our services:
- Personal Information: name, email address, phone number, date of birth, billing information.
- Usage Data: IP address, browser type, device identifiers, pages visited.
- Transaction Data: payment history, ticket purchases, winnings.
- Cookies & Tracking: see Section 6 below.
We do not knowingly collect information from users under the age of 18. Users must be 18+ to access or use our services.
3. Why We Collect Your Data
We use your information to:
- Register and verify your account
- Facilitate ticket purchases and payments
- Notify you of results and winnings
- Detect fraud and ensure compliance
- Improve our platform and customer support
- Send marketing emails (with your consent)
4. Legal Basis for Processing
We process your data under the following lawful bases:
- Your consent (e.g., email subscriptions)
- Contractual necessity (e.g., providing lottery tickets)
- Legal obligations (e.g., anti-money laundering laws)
- Legitimate interests (e.g., platform improvement)
5. How We Store & Protect Your Data
All data is securely stored on encrypted servers. We implement industry-standard security practices to protect your information, including:
- SSL encryption
- Two-factor authentication
- Limited employee access
- Regular audits and vulnerability checks
We retain your data as long as your account is active or as required by law.
6. Cookies & Tracking Technologies
We use cookies to:
- Maintain session login
- Analyze user behavior
- Personalize user experience
- Retarget ads (Google, Meta, etc.)
You can control cookie preferences through your browser settings or by visiting our Cookie Policy (coming soon).
7. Third-Party Services
We may share limited data with trusted third-party partners for payment processing, customer support, analytics, or compliance. These providers are GDPR/Privacy Act compliant.
We never sell your personal data.
8. Your Rights
Depending on your jurisdiction, you have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Object to processing
- Request data portability
To exercise your rights, contact us at support@australottowin.com
9. International Transfers
Your information may be transferred outside Australia to trusted partners under strict data protection agreements. We ensure your data receives the same level of protection as required by Australian law.
10. Age Restrictions
This service is intended for users 18 years or older only. We perform age verification and reserve the right to suspend accounts that do not meet this requirement.
11. Policy Updates
We may update this Privacy Policy periodically. All updates will be posted on this page with the “Last updated” date.
12. Contact Us
If you have any questions or complaints regarding your privacy, please contact our Privacy Officer:
📍 AustralottoWin
📧 support@australottowin.com
📞 +61 435 182 225
